About Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Matt Wensing, VP of Product & Design at Customer.io, and I'm looking for a Principal Product Designer. Principal Product Designer is the highest individual contributor design role at Customer.io.
Customer.io is in a transformational moment: executing against a strong current product while redesigning what the product is and how it's experienced by a new generation of builders. This role has to straddle both — delivering quality and coherence in what exists today while driving the vision for where things go.
This is not a management role, but it's a leadership role in the fullest sense. Their influence is felt company-wide — in the product, in the culture, and in who we hire.
About you
You have a fully formed point of view on how AI changes what software means — for the people who use it, the people who build it, and the agents that increasingly operate it. You have the conviction to put that view to work across a product and an organization.
What we value
Leads through clarity and example, not control. You shape culture through your own practice — not top-down direction.

Institución / empresa	Customer.io
Calidad jurídica / contrato	Indefinido
Renta	A convenir
Jornada	Teletrabajo
Vacantes	1
Lugar de desempeño	Teletrabajo, Región Metropolitana
Nivel académico	No indicado
Plazo de postulación	No informado por la fuente
Fuente	Jobicy, empleos remotos (Customer.io) (jobicy.com)
Última verificación en la fuente	04/11/2026 15:35
Publicado en ChileEmpleos	04/11/2026

Principal Product Designer

Datos de la convocatoria